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- Remove help desk chat
- Top Nav Bar
- Remove My Approvals
- My Tickets (Instead of Get Help)
- Remove KnowledgeKeep Knowledge on Nav Bar but have it go to:
- Remove Order Things
- change out logo
- Nav links on left (as Jane describes)
- Would like both incidents and requests (just open tickets + 90 days closed) sequence is incidents followed by Requests
- Fields to show (see diagram) Short Description, Date Opened, Ticket number
- Drill down on ticket - remove left nav "Common Questions"
- Leave Current Issues
- Leave My Recent Updates
- Don will forward the Web Site Style sheet to the David