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number | date | description | Status |
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634 | 8/31/2012 | Create single sign on authentication to https://yale.service-now.com/essESS: Create single sign on authentication to https://yale.service-now.com/ess | Approved / Signed Off |
635 | 8/31/2012 | ESS Header Modification "Modify the existing stock ESS Header: Insert the Yale ITS Logo (see attachment) , Remove/hide the Help Desk Chat icon (see attachment for pic of icon to be removed) , Remove the 'What's New' link next to the logged in user's name in the top right " | Approved/Signed Off |
636 | 8/31/2012 | Modify top navigation bar. Order of items in the Nav bar from left to right is Home: My Tickets, My Preferences, Search How-Tos |
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. Hide/remove 'Order Things' in the Navigation bar |
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, Hide My Approvals (this will be used in the future, do not remove, just hide) |
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Rename Knowledge to Search How Tos
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. How-Tos should not have a sub menu but should direct link to http://its.yale.edu/how-toAdd 'My Preferences' to the Navigation bar |
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. |
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636 8/31/12 0:00 ESS: Modify top navigation bar "ESS: Modify top navigation bar. See attachment for what the current Nav bar looks like.
Order of items in the Nav bar from left to right is Home: My Tickets, My Preferences, Search How-Tos
HIde/remove 'Order Things' in the Navigation bar
Hide My Approvals (this will be used in the future, do not remove, just hide)
Rename Knowledge to Search How Tos
Search How Tos should not have a sub menu but should direct link to http://its.yale.edu/how-to
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'My Preferences' |
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should take you to |
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/ess/profile.do |
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|
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'My Tickets |
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' should take you |
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to the ESS home page |
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/ess |
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Approved/Signed Off | |
637 | 8/31/ |
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2012 | Modify the Main Page |
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. Hide the current boxes 'Order Things', 'Knowledge' and 'Get Help'. Add a combined view that contains INCIDENTS and REQUEST ITEMS content block below the Navigation bar that show the logged in person's data: |
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'Short description |
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', 'Opened', 'Number'. Sorted by alphabetical order of 'Number' field. Clicking on any ticket in self service should display the ticket in a window styled like this: https://projects.yale.edu/ITS506/Project%20Documents/Forms/AllItems.aspx?RootFolder=https%3a%2f%2fprojects%2eyale%2eedu%2fITS506%2fProject%20Documents%2fSiteSkinningCSSFiles&FolderCTID=0x01200069438C30116D8F4A835D999C65CBD6CE" | Approved/Signed Off |
638 | 8/31/ |
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2012 | Order Things Sub Page Requirements |
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: |
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Remove all left hand nav items (My Requests, Top Requests, Links) |
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. Leave 'Computers and Hardware' text and icon |
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. Change 'Order laptops, servers, peripherals' to 'Advice on Ordering' |
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. Link to http://its.yale.edu/software-and-recommendations/buying-guide. Change 'Software and Access' text to 'Software' and leave the key icon |
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. Change 'Mac or PC applications, software..."" to 'Mac, PC, Linux applications' |
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. Link to http://its.yale.edu/software-and-recommendations. Leave 'Services' text and icon as is |
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. Change 'Install software, request backups, order other services' to 'Iinformation about our Services' |
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. Link to http://its.yale.edu/services. Rmove the 'My Orders' section" | Rejected | |
639 | 8/31/2012 |
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639 8/31/12 0:00 ESS: My Tickets Sub Page Requirements "ESS: My Tickets Sub Page Requirements
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