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Requirement (Original Names) | Functional Tested? | QA Tested? | Dev Status Notes | Description |
|---|---|---|---|---|
| in development | Social IT: Help Desk chat
| ||
RfR | | functional testing only | Request: add a service request that allows people to craft a SC entry & request. Full requirements documentation forthcoming in QC. |
Approved Updates
Update Set (Original Names) | Description |
|---|
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- Requirement 377 - because you can't insert js into UI policies, you have to hand-select the template in "Hide Application Change for Release for Standard Changes" (may not have to, but should check in case standard change template sys_id has changed)
- Requirement 642 - create group in AD for CHAT_MGR; manually add chat_admin role in each instance
- Requirement 423 - change field accessibility redux; manually add change_advisory role to CAB
- Requirement RfR - manually add ITSM section & request to Service Catalog in each instance