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For the purposes of this integration, DC Operations is working with Avocent via a professional services contract to provide and maintain views for exposing configuration data to ServiceNow. At first this will be a one-way (SN read-only) integration, so Aperture will remain the canonical source of information, while SN will be used to plan & detect changes under the rubric of ITIL Change & Configuration management.

Servers

  • APERDB (prod)
  • APERDB-T (test)

Credentials

(TBD - SQL server is currently configured to accept DB auth as well as Windows auth, will probably set up a DB-specific account)

Views

View

Description

SN_Blade_Chassis

SN_Blade_Servers

SN_Cards

SN_Network_Devices

SN_Physical_Servers

SN_Racks

SN_Space_Info

SN_Storage

Here's an overview of how the views are related: