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Name

Representing

Attended

Alternate Attendee

Adusumilli, Hari

ServiceNow QA

(tick) (error)

 

Boeher, Cheryl

Problem Process

(tick)

 

Chavira, Ricardo

Service Catalog/Request Process

(tick)

 

Ortale, Dorothy

Knowledge Process

(error)(tick)

 

Kovacs, Mark

Incident Process

(tick)


Smith, Rick

Metrics/CSI Process

(error)

 

Tiseo, Lou

Change Process

(error)

 

Turnbull, Chloe

ServiceNow BA

(tick)

 

Valdes, Julio

Configuration Management Process

(error)

 

West, William

ServiceNow DEV

(tick)

 

Costantino, Christine

START Replacement Project Manager

(tick)

 

Nichols, Tim

CMDB Project Manager

(tick)(error)

 

MEETING NOTES

DISCUSSION

  1. No reported issues from the release this weekend.
  2. Reviewed all items on the list.  Based on Process Owner feedback changed priority on some, rejected some items, combined some duplicate items.
  3. We did not discuss the top 10 list at this meeting so the list remains the same from last week's meeting.

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