...
| Table of Contents |
|---|
Deliverables
| Wiki Markup |
|---|
{dynamictasklist:Deliverables}{dynamictasklist} |
- a CMDB design model
- a populated CMDB, with items from every ITIL-adopting org, including types:
- desktops
- printers
- servers
- provider services
- ip phones
- data center equipment
- L2/L3 network equipment
- a BSM with paths between all services and components:
- for every component, you can walk up to a service
- for every service, you can walk down to a component
- a policy document for maintenance of the CMDB
- running documentation repo for SN integrations
...