Creating Jira issues by Email: Creating new issues by email is time-saving and easy.
Who can create an issue via Email? - Existing Jira user
How to create an issue via Email, if you are not an existing Jira user? - Send the email to Jira administrator (Email address). Jira admin will forward the issue to the corresponding Project email address.
| Outlook Field | Jira Field | Description |
|---|---|---|
| Reporter | Sender of the email should be the Reporter of the Issue | |
| To line of the email | Assignee |
|
| Subject Line | Summary | Subject line should be the summary of the Issue |
| Body | Description | Body of the email should be the description of the Issue |
| Attachment | Attachment | Any attachments to the email should be added as attachments to the issue |
Technical Analysis: