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ITS Cloud Support Service

STRIDES AWS Account From Four Points Technologies

STRIDES GCP Account From Burwood Group

Billing

ITS receives a monthly bill from AWS and does a transfer to researcher’s COA.

Researcher’s department creates a PO to Four Points Technologies. Four Points bills the researcher directly.

ITS receives a monthly bill from Burwood and does a transfer to researcher’s COA.

Cost

AWS costs; no markup

AWS costs; no markup

GCP costs; no markup

Usage discounts

9%

9% for

Egress waiver

Vendor support

AWS Enterprise Support

AWS Enterprise Support

None

Integration Community support

AWS channel at https://yale.slack.com

Security guardrails applied by ITS

Yes

Yes

Yes

Optional integration with Yale internal network possible

Yes

?

Yes

Data classifications permitted

Low/moderate/high risk

Low/moderate/high risk

Low risk

...