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YCRC staff work with the researcher to fill out the web form https://www.4points.com/nih-strides-initiative/nih-strides-extramural-research-program-account-provisioning/ which Four Points will present to NIH for approval in the STRIDES program. The information below is needed to complete the form:
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The researcher also must provide a Purchase Order to which Four Points will bill AWS usage monthly. Does Yale require a quote in order to create the PO? Four Points can supply this. How does the department’s Business Manager contact Four Points to do this?
How do we communicate with 4Points to know if the application is accepted?
AWS Account Creation
YCRC staff and the ITS Cloud Support team meet with the researcher to understand the researcher’s AWS use case and requirements. The Cloud Support team creates an AWS account in Four Points' AWS Organization for Yale. Then we turn this over to YCRC? We don’t have a turnover meeting with the researcher?
Billing
Four Points sends a monthly invoice to be paid against the PO that the researcher specified.
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Four Points handles the reporting required by NIH. What are these requirements? Exactly what will Four Points do?
Communication
During the life of the account, who communicates with Four Points? E.g., how does the researcher request the TAM?
Closing the AWS Account
As long as Four Point can continue to bill for the usage for the account, it will stay active and continue to get STRIDES discounts and the Enterprise Support (if STRIDES is offering to pay for Enterprise Support at that time). If the account will be used by different research project, Four Points will report the change to NIH.
What is the process for closing the account?