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Under Yale Policy, an O365 Mail account should always be primary, but that policy is not enforced. Because of this configuration and the Mail Relays, mail sent to “morrow.long@yale.edu” from any O365 user goes to his O365 inbox, while mail from outside Yale or from Eliapps goes through the Relays to his Eliapps mailbox. When the Mail Relays are replaced by Exchange Online, all mail will be delivered to O365. These users Morrow, jsi3, sbt3, fa292, and jm3353 should be notified of the change in behavior before the Mail Relays are retired.
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ALIAS_NAME TYPE MAILBOX NETID ---------- ---- ------- ----- morrow.long person morrow.long@bulldogs.yale.edu long jason.ignatius person jason.ignatius@bulldogs.yale.edu jsi3 kcm.campbell person kcm.campbell@bulldogs.yale.edu cjc243 (not a UserMailbox) stuart.teal person stuart.teal@bulldogs.yale.edu sbt3 yanick-noelle.aigbedion person yanick-noelle.aigbedion@bulldogs.yale.edu yoa4 (not a UserMailbox) samira.ataei person samira.ataei@bulldogs.yale.edu fa292 jeff.mandell person jeff.mandell@bulldogs.yale.edu jm3353 sam.seiff person sam.seiff@bulldogs.yale.edu sbs79 (delete alias samantha.seiff) bernardo.eilerttrevisan person bernardo.eilerttrevisan@bulldogs.yale.edu be244 (not a UserMailbox) elena.adasheva-klein person elena.adasheva-klein@bulldogs.yale.edu ea479 (not a UserMailbox) georgios.vasilopoulos person georgios.vasilopoulos@bulldogs.yale.edu vg284 (not a UserMailbox) |
People with Eliapps Primary Alias, No O365 Secondary Alias, but are “UserMailbox” Recipents (have a mailbox) in Exchange
The following people appear to Exchange reported on the day the list was created that the following users have an O365 mailbox but no Email (their Recipient Type was “UserMailbox”). However, no Alias points to it. Unless mail is sent directly to “netid@connect.yale.edu” they cannot get mail. If they login to their O365 account they can run Outlook, but they should not actually be able to receive mail. It appears the O365 mail account is left behind by some process. For example, some people change from O365 to Eliapps, and if the account is not deleted at the end, you end up with this situation. The problem here is that the unusable O365 account occupies the AD User object, so their Eliapps account has to be represented by a Contact object. This does not cause any problem and need not be fixed in order to retire the Mail Relaysthis mailbox. The Alias instead points to their Eliapps account.
Lets take cav7. The Primary Alias is claudia.villano with a MAILBOX of claudia.villano@bulldogs.yale.edu. Current affiliation is Staff, but you only get Eliapps if you were a student, so this is a former student who became Staff and was given an O365 account manually but the alias was never changed. Delivery here is the same as for Morrow. The Relays follow the Alias and deliver external mail to Eliapps, while O365 discovers that SMTP:claudia.villano@yale.edu is a ProxyAddress of a UserMailbox Recipient and delvers mail with the same address to O365. When the Mail Relays go away, external mail will start being delivered to O365.
This list is a lot longer than the five people with aliases, and each account has to be examined manually if we are to provide exact notification. Alternately, we could just bulk mail all the @bulldogs.yale.edu mailbox addresses in the list and tell the user that after the Mail Relay retirement date, all their mail will start arriving in O365 and if they don’t want that they should contact the Help Desk to delete their O365 account.
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ALIAS_NAME TYPE MAILBOX NETID ---------- ---- ------- ----- travis.zadeh person travis.zadeh@bulldogs.yale.edu tz237 thomas.langford person thomas.langford@bulldogs.yale.edu tl397 ben.kiernan person ben.kiernan@bulldogs.yale.edu magpie carol.hwang person carol.hwang@bulldogs.yale.edu chwang cynthia.farrar person cynthia.farrar@bulldogs.yale.edu cfarrar albert.laguna person albert.laguna@bulldogs.yale.edu al757 wayne.zhang person wayne.zhang@bulldogs.yale.edu wwz3 mark.gerstein person mark.gerstein@bulldogs.yale.edu mg269 richard.lalli person richard.lalli@bulldogs.yale.edu rl3 ivan.szelenyi person ivan.szelenyi@bulldogs.yale.edu is66 kusal.samarasinghe person kusal.samarasinghe@bulldogs.yale.edu kts34 victoria.misenti person victoria.misenti@bulldogs.yale.edu vlg8 william.hawkins person william.hawkins@bulldogs.yale.edu wbh24 richard.walser person richard.walser@bulldogs.yale.edu rwalser keith.corbino person keith.corbino@bulldogs.yale.edu kac64 jesus.yanez person jesus.yanez@bulldogs.yale.edu jy384 yong.xiong person yong.xiong@bulldogs.yale.edu yx44 wasim.sayyad person wasim.sayyad@bulldogs.yale.edu was35 rohan.gurram person rohan.gurram@bulldogs.yale.edu rkg33 nirag.kadakia person nirag.kadakia@bulldogs.yale.edu nk479 aman.khanuja person aman.khanuja@bulldogs.yale.edu ak2385 nicholas.ryan person nicholas.ryan@bulldogs.yale.edu njr33 j.zhang person j.zhang@bulldogs.yale.edu jz435 claudia.villano person claudia.villano@bulldogs.yale.edu cav7 kyle.vanderwerf person kyle.vanderwerf@bulldogs.yale.edu krv8 paul.wolfram person paul.wolfram@bulldogs.yale.edu pw379 kas.tebbetts person kas.tebbetts@bulldogs.yale.edu kt522 soumya.james person soumya.james@bulldogs.yale.edu sj484 megan.eckerle person megan.eckerle@bulldogs.yale.edu mme28 ronald.tricoche person ronald.tricoche@bulldogs.yale.edu rt347 craig.luekens person craig.luekens@bulldogs.yale.edu cal65 andrea.darif person andrea.darif@bulldogs.yale.edu ad566 saul.jaime-figueroa person saul.jaime-figueroa@bulldogs.yale.edu sj396 omer.mano person omer.mano@bulldogs.yale.edu om55 xinglin.lu person xinglin.lu@bulldogs.yale.edu xl294 mahmut.demir person mahmut.demir@bulldogs.yale.edu md762 andrew.currie person andrew.currie@bulldogs.yale.edu ajc82 libby.didomizio person libby.didomizio@bulldogs.yale.edu eed37 nathan.chang person nathan.chang@bulldogs.yale.edu nac53 ting.zhou person ting.zhou@bulldogs.yale.edu tz232 debra.houle person debra.houle@bulldogs.yale.edu dh462 daifeng.wang person daifeng.wang@bulldogs.yale.edu dw396 yotam.hadar person yotam.hadar@bulldogs.yale.edu ymh4 paul.berkowitz person paul.berkowitz@bulldogs.yale.edu phb8 fatih.celikbas person fatih.celikbas@bulldogs.yale.edu fc359 luyao.jiang person luyao.jiang@bulldogs.yale.edu lj275 michelle.yuen person michelle.yuen@bulldogs.yale.edu mcy6 jonathan.warrell person jonathan.warrell@bulldogs.yale.edu jw2394 timur.galeev person timur.galeev@bulldogs.yale.edu tg397 sara.smith person sara.smith@bulldogs.yale.edu sks25 melissa.lu person melissa.lu@bulldogs.yale.edu ml2453 jaeeun.song person jaeeun.song@bulldogs.yale.edu js2894 vishal.patel person vishal.patel@bulldogs.yale.edu vp276 wenjun.hu person wenjun.hu@bulldogs.yale.edu wh288 j.zhuang person j.zhuang@bulldogs.yale.edu jz472 tianliuyun.gao person tianliuyun.gao@bulldogs.yale.edu tg344 nat.irwin person nat.irwin@bulldogs.yale.edu nsi4 declan.clarke person declan.clarke@bulldogs.yale.edu dc547 arthur.lau person arthur.lau@bulldogs.yale.edu ajl74 kevin.lopez person kevin.lopez@bulldogs.yale.edu kl533 raymond.simpson person raymond.simpson@bulldogs.yale.edu rgs45 roger.desravines person roger.desravines@bulldogs.yale.edu rd557 rachel.renne person rachel.renne@bulldogs.yale.edu rr687 claudia.valeggia person claudia.valeggia@bulldogs.yale.edu crv7 eduardo.fernandez-duque person eduardo.fernandez-duque@bulldogs.yale.edu ef344 farren.isaacs person farren.isaacs@bulldogs.yale.edu fji2 sahand.negahban person sahand.negahban@bulldogs.yale.edu snn7 karihenkelmann.keyl person karihenkelmann.keyl@bulldogs.yale.edu kk544 john.henderson person john.henderson@bulldogs.yale.edu jh925 antonio.fonseca person antonio.fonseca@bulldogs.yale.edu ahf38 xing.wu person xing.wu@bulldogs.yale.edu xw358 tianxiao.li person tianxiao.li@bulldogs.yale.edu tl444 clinton.wang person clinton.wang@bulldogs.yale.edu cjw46 hatice.erten person hatice.erten@bulldogs.yale.edu hne2 lewis.golove person lewis.golove@bulldogs.yale.edu lg432 laurel.german person laurel.german@bulldogs.yale.edu lag48 mela.toro person mela.toro@bulldogs.yale.edu at549 andres.munozrojas person andres.munozrojas@bulldogs.yale.edu arm92 alberto.urcia person alberto.urcia@bulldogs.yale.edu au45 clare.staib-kaufman person clare.staib-kaufman@bulldogs.yale.edu cs2528 damon.clark person damon.clark@bulldogs.yale.edu dac77 jennifer.wu person jennifer.wu@bulldogs.yale.edu jw2282 jennifer.raab person jennifer.raab@bulldogs.yale.edu jcr42 marcus.alexander person marcus.alexander@bulldogs.yale.edu mam96 noah.planavsky person noah.planavsky@bulldogs.yale.edu np363 dhanusha.nalawansha person dhanusha.nalawansha@bulldogs.yale.edu dan44 leonidas.salichos person leonidas.salichos@bulldogs.yale.edu ls926 isaac.nakhimovsky person isaac.nakhimovsky@bulldogs.yale.edu isn2 chitra.ramalingam person chitra.ramalingam@bulldogs.yale.edu cr537 robyn.creswell person robyn.creswell@bulldogs.yale.edu rc698 basile.njei person basile.njei@bulldogs.yale.edu bn72 jacqueline.kisa person jacqueline.kisa@bulldogs.yale.edu jkk35 benjamin.schwartz person benjamin.schwartz@bulldogs.yale.edu bs843 shaoke.lou person shaoke.lou@bulldogs.yale.edu sl2373 steven.chou person steven.chou@bulldogs.yale.edu sc2493 sarah.luckart person sarah.luckart@bulldogs.yale.edu srl54 jacob.e.miller person jacob.e.miller@bulldogs.yale.edu jem263 joseph.goode person joseph.goode@bulldogs.yale.edu jbg66 ran.gu person ran.gu@bulldogs.yale.edu rg684 marilyn.mossien person marilyn.mossien@bulldogs.yale.edu mrm95 nikhil.malvankar person nikhil.malvankar@bulldogs.yale.edu nm563 terence.renaud person terence.renaud@bulldogs.yale.edu tr369 test2.infoed.ti7 person test2.infoed.ti7@bulldogs.yale.edu ti7 david.breslow person david.breslow@bulldogs.yale.edu dkb27 yannick.jacob person yannick.jacob@bulldogs.yale.edu yj242 susan.choi person susan.choi@bulldogs.yale.edu sc385 alyssa.dechiaro person alyssa.dechiaro@bulldogs.yale.edu ad949 imad.rizvi person ir99@bulldogs.yale.edu ir99 yat.wong person yat.wong@bulldogs.yale.edu yw629 xinyi.zhang.xz476 person xinyi.zhang.xz476@bulldogs.yale.edu xz476 rachael.roettenbacher person rachael.roettenbacher@bulldogs.yale.edu rmr79 killian.mcloughlin person killian.mcloughlin@bulldogs.yale.edu km2345 jennifer.nulsen person jennifer.nulsen@bulldogs.yale.edu jn535 a.scott person a.scott@bulldogs.yale.edu aas228 chenziyi.mi person chenziyi.mi@bulldogs.yale.edu cm2523 sebastian.lordadumont person sebastian.lordadumont@bulldogs.yale.edu ssl57 haoran.cao person haoran.cao@bulldogs.yale.edu hc685 jack.berry person jack.berry@bulldogs.yale.edu jrb248 mark.lisi person mark.lisi@bulldogs.yale.edu ml2622 brian.koopman person brian.koopman@bulldogs.yale.edu bjk49 avi.cohen person avi.cohen@bulldogs.yale.edu ajc259 ishan.negi person ishan.negi@bulldogs.yale.edu in49 yinan.chen person yinan.chen@bulldogs.yale.edu yc778 pranavateja.surukuchi person pranavateja.surukuchi@bulldogs.yale.edu ps938 yue.hu person yue.hu@bulldogs.yale.edu yh567 gabe.petrov person gabe.petrov@bulldogs.yale.edu gpp8 haven.herrin person haven.herrin@bulldogs.yale.edu hmh47 yixuan.tan person yixuan.tan@bulldogs.yale.edu yt355 yakun.zhou person yakun.zhou@bulldogs.yale.edu yz883 jacques.saarbach person jacques.saarbach@bulldogs.yale.edu js3973 emma.mckinney person emma.mckinney@bulldogs.yale.edu em873 michael.rader person michael.rader@bulldogs.yale.edu mr2542 ashley.arthur person ashley.arthur@bulldogs.yale.edu ala72 andy.knauer person ajk83@bulldogs.yale.edu ajk83 xiangyu.zhang person xiangyu.zhang@bulldogs.yale.edu xz527 ben.crair person ben.crair@bulldogs.yale.edu bec32 nicolas.maffey person nicolas.maffey@bulldogs.yale.edu nam87 charalampos.papamanthou person charalampos.papamanthou@bulldogs.yale.edu cp936 xuqiang.qin person xuqiang.qin@bulldogs.yale.edu xq43 sunny.yang person sunny.yang@bulldogs.yale.edu gy88 alison.sweeney person alison.sweeney@bulldogs.yale.edu as3822 chungsuk.choi person chungsuk.choi@bulldogs.yale.edu cc2858 makenna.hamilton person makenna.hamilton@bulldogs.yale.edu mh2539 chaofan.xu person chaofan.xu@bulldogs.yale.edu cx78 david.goerger person david.goerger@bulldogs.yale.edu deg38 ruifeng.sun person ruifeng.sun@bulldogs.yale.edu rs2623 juan.gambetta person juan.gambetta@bulldogs.yale.edu jpg68 caroline.chen person caroline.chen@bulldogs.yale.edu cc2766 junqi.wang person junqi.wang@bulldogs.yale.edu jw2675 fl428 person fl428@bulldogs.yale.edu fl428 ar2483 person ar2483@bulldogs.yale.edu ar2483 |
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Exchange Online first looks at the type of User before looking at the ProxyAddresses. It discovers these users are of type “MailUser” (meaning they have no O365 mailbox and so mail passes through Exchange and is forwarded to what Exchange calls the ExternalEmailAddress (called a TargetAddress in AD).
In theory, if anyone misaddressed mail to netid@connectThis only confuses administrators and any Powershell script that makes decisions based on the presence of a “connect.yale.edu” ProxyAddress in the AD. We have had this problem for a student, Exchange would forward it to their Eliapps account, which is probably better than bouncing it back, but this is not a “feature” worth adding a misleading entry to the AD which will only confuse IAM and Help Desk administratorsover a month and no ITS staff have noticed and complained, so it doesn’t have to be fixed now.
This cannot be fixed while the Legacy ADDailyUpdater is running , but once because it will just put the bad data back in. After it is either fixed or retired then , a one time Powershell script should delete all these unnecessary ProxyAddresses.