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Michael Tullo

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UX Comments
  • This is the legacy process of the NetID Claiming. 
  • There are 4 different ways the user can identify themselves with the information given to them from Yale
    • Slate Login/Pin (Undergrad)
    • Pin/DOB (Faculty, Staff, SI, Professional Student, Alumni)
    • Pin (Dependent NetID)
    • Pin/SSN (Other)


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UX Comments
  • This is the new process of the NetID Claiming 
  • There are 2 different outcomes when the user identifies themselves
    • As an undergrad student, they will have to go through Slate SSO to continue to get their temporary password.
    • As every other option, they will have to enter a Pin/DOB to continue to get their temporary password 
  • Once the user gets their temporary password, they enter the Microsoft claiming process. 



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Error Messages

CodeError Message
CodeError Message
net_id_type.requiredYou must select your relationship with Yale.
netid.valid_email_address.requiredThe email address is required.
dependent_netid.requiredYour Dependent NetID is required.
netid.valid_retype_email_address.required

You must retype your email address.

pin.requiredYou must enter an 8 character PIN.
netid.valid_email_address.invalid

The email address you entered is not a properly formatted email address.

pin_part_1.required

The first set of 4 characters of the PIN is required.


netid.valid_retype_email_address.invalid

The retype email address you entered is not a properly formatted email address.

pin_part_2.requiredThe second set of 4 characters of the PIN is required.
netid.identical_email_addresses.required

Please type the same email address in both address fields.

ssn1.requiredThe first 3 numbers of the SSN is required.
netid.security_question.requiredYou must select 5 security questions.
ssn2.requiredThe middle 2 numbers of the SSN is required.
netid.security_answer.required

You must provide an answer for each security question selected.

ssn3.requiredThe last 4 numbers of the SSN is required.
netid.security_questions.nonunique

You must select and answer 5 different security questions.

month.requiredThe month of your birth date is required.
netid.new_password.required

Your new password must be entered in both password fields.

day.requiredThe day of your birth date is required.
netid.new_passwords.minimum_length.required

The new password must be at least 8 characters.

year.requiredThe year of your birth date is required.
netid.new_passwords.maximum_length.required

The new password cannot be longer than 127 characters.

pin_invalidThe PIN you entered is not a valid PIN.
netid.new_passwords.invalid_characters

The new password cannot contain the characters: < > & \\ , " ' :

pin_consumedYou have already activated your NetID at a previous time.
netid.new_passwords.required_characters

You must include at least two letters and two additional numbers or punctuation characters in your new password.

pin_expired

The PIN you entered has expired.


netid.identical_new_passwords.required

Please type the same new password in both password fields.

account_name_invalid

The Eli Account you entered does not have an associated NetID.


netid.set_password.failure

A system error has occurred.  Please try again later.  If the problem persists, contact your help desk.  The password was not set.

account_name_active

The NetID associated with this Eli Account has already been activated.


.netid.AD_password.failure

The NetID password was updated, but an error occurred when updating the Active Directory password. Please use the Change Password process again later to synchronize both passwords.

law_account_name_invalid

The Law School Account you entered does not have an associated NetID.


netid.failureA system error occurred while activating the account. The NetID was not activated. Please try again later.
law_account_name_active

The NetID associated with this Law School Account has already been activated.


netid.unlockUser.failure

A system error has occurred.  Please try again later.  If the problem persists, contact your help desk.  The Net Id was not activated.

dep_netid_invalid

The Dependent NetID you specified to be activated is not listed as a Dependent NetID.




authentication_invalid

The authentication information you supplied did not match what is on file for this PIN.




** Messages highlighted in yellow have been changed by the UX team and will need to be updated in the production build** 


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NetID Activation - Population

 

UX Comments
  • This is the first step in the NetID activation process.
  • The user needs to identify which group they fall under to indicate where the NetID application will transition them to. 
  • Faculty, Staff, or Sponsored Identity & Professional Students & Alumnus go to the PIN/DOB Page
  • Undergraduate Student goes to the Slate/PIN Page
  • Dependent NetID goes to the Pin Page
  • Other goes to the PIN/SSN page


NetID Activation - PIN/DoB

 

UX Comments
  • The user can enter in their 8 digit pin.
    • Note: This was originally going to be two sets of four-digit codes. UX talked to the back end developer team and they said it was possible to convert the already existing two 4 digits codes into one eight-digit code. 
    • How would this affect the errors that say "first half PIN required"? 
  • The user also needs to enter their birthdate to continue.


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Birthdate month required"
    • "Birthdate day required"
    • "Birthdate year required"
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"
  • DOB valid?
    • "Birthdate not valid"



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NetID Activation - Slate/PIN

 

UX Comments
  • The user can use the Slate SSO to start their NetID activation
  • If they don't know their Slate info, they can still use a PIN and DoB


NetID Activation - PIN/SSN

 

UX Comments
  • If the user selects other in the population screen they can enter their PIN and SSN
  • From old CAS: "Please note that this use of the SSN is a one-time confirmation of your university identity and will not be stored in this system. If typing your SSN into a web browser makes you uncomfortable, go back and select a more specific relationship beside "Other"."


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Birthdate month required"
    • "Birthdate day required"
    • "Birthdate year required"
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"
  • SSN valid?
    • "SSN not valid"



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NetID Activation - PIN


UX Comments
  • If the user selects Dependent NetID on the population screen they can fill out the 8 character pin to activate their dependent NetID


  • Error Messages
  • All fields populated?
    • "1st Half PIN required"
    • "2nd Half PIN required"
    • "Dependent NetID required" what is the use case for this error message? 
  • PIN valid?
    • "PIN not found"
    • "PIN already used"
    • "PIN not available yet"
    • "PIN expired"



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NetID Activation - Personal Email

 

UX Comments
  • All the screens within NetID Activation will show the user's NetID on the top of the screen.
  • The user needs to provide an email address that is not a Yale email address. 


NetID Activation - Personal Email (error)

 

UX Comments
  • Per the Yale Accessability requirements, the text fields will indicate that an error has occured.
    • Red Outline
    • Red asterisk
    • Red background for error message & error icon
  • Error Messages
    • "Your Yale email cannot be your recovery email. Enter in a non-email as your recovery email" 
    • "You cannot leave the email field empty. Please enter a valid email address." 










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NetID Activation - Security Questions

  

UX Comments
  • The user must select 5 security questions and provide answers to them
  • The user cannot continue without all 5 questions and answers given.


NetID Activation - Create NetID Password


UX Comments
  • The user needs to type in their desired password in both fields.
  • There is a Password Strength indicator below that allows the user to get feedback on how well they are creating their password.
    • The indicator goes off a 0-4 scale provided by Microsoft
    • The user needs to get a 3 or 4 to get a secure password (visually indicated by the bar 75% through the bar)
    • The scale goes from weak (0-2), good (3), and strong (4)
  • There is also a checkbox option to show passwords, which will unhide the password text fields.



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NetID Activation - Create NetID Password (error)


UX Comments

  • Per the Yale Accessibility requirements, the text fields will indicate that an error has occurred.
    • Red Outline
    • Red asterisk
    • Red background for error message & error icon
  • The NEXT button will be disabled until the user starts typing into the text fields again.
  • Error Messages
    • TBD








NetID Activation - Temporary Password


UX Comments
  • This is the temporary NetID password screen that hands off the user to the Microsoft account claiming process for the new NetID claiming flow.
  • The user is prompted to copy this password
    • Hitting the Copy Password button will copy the temp password on the user's clipboard.



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NetID Activation - Temporary Password (Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after copying their temporary password.
  • The popup gives the user context to what they will have to do once they leave the Yale NetID Management screens and go to the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.


NetID Activation - Temporary Password (Not Copied Popup)


UX Comments
  • This popup occurs when the user clicks NEXT after NOT copying their temporary password.
  • The popup warns the user that they really should copy the password before they continue into the Microsoft screens.
    • If the user hits YES they continue into the Microsoft screens.
    • If the user hits NO the user goes back to the temp password screen.



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NetID Activation - NetID Activated (Hide)


UX Comments
  • This is the final step of the NetID Activation process.
  • By default, the user's information will be hidden. They have the option to hit the "SHOW" button to show all of their NetID Account Information.
  • If the user hits the DONE button, they go to the Manage NetID Account page.



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NetID Activation - NetID Activated (Show)


UX Comments
  • The user can now view all of their NetID account information.
  • The user can hit "HIDE" to go back to the previous state of this screen, which hides all of their account information. 



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